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The Office

Cancellations

When you miss your appointment, you affect three people:

  1. Yourself, by not keeping to your treatment schedule, you delay improvement and prolong your condition.
  2. Your therapist, whose time is valuable and is now inconvenienced.
  3. The person who could have benefited from the appointment time you missed.

Failing to show for a scheduled appointment or cancelling with less than a 24-hour notice may result in a $30 cancellation / no-show charge bill via invoice with payment expected before the next appointment. Pre-payment of future sessions may required for repeat offenders. Please call (630) 963-1423 if you need to cancel or reschedule you appointment.